Insurance

In Network: We are an in-network provider with BlueCross BlueShield (PPO, BlueChoice, and MyBlue Plus networks) and Cigna. We also have clinicians who are in-network with Optum/United Behavioral Health, Aetna, Medicaid, and BlueCross BlueShield HMO Site 447 (Endeavor Health). Our billing department offers a preliminary verification of benefits before your scheduled appointment, so please have your insurance card available when you call to schedule an appointment.  However, we also recommend that you verify your own benefits by calling the customer service number located on your insurance card.  When verifying your insurance, it is helpful to ask the following questions:

1.  Is there a deductible?  If so, what is the annual deductible and how much has been met to date?

  • A deductible is the amount that you have to pay out-of-pocket before your insurance company will begin to pay claims.

2.  Is there a copay? Does the deductible have to be met before the copay applies?

  • A copay is a flat rate that you will have to pay out-of-pocket at the time of service.

  • If the deductible does not apply, you do not need to meet your deductible before this copay takes effect.

3.  Is there a coinsurance?

  • Coinsurance is a percentage of the cost of service that you will have to pay out-of-pocket after the deductible has been met.

4.  What mental health services are covered?

  • Typical therapy sessions are classified as office or outpatient visits.

  • If you are seeking family/couples therapy, group therapy, or a psychological assessment, you will want to confirm the coverage and benefits for these specific services.

Out of Network:  If we are not in-network with your insurance plan, you can choose to self-pay and we are happy to provide you with the necessary paperwork to submit to your insurance company for out-of-network reimbursement.

Self Pay*

Cost: For individual and family therapy sessions, the cost per session is $150-225.  

Payment Options: Payment is collected at the time of service.  Acceptable methods of payment include cash, credit, and debit card.  We require that a credit card be kept on file for missed appointments.

Sliding Scale:  As we value the provision of excellent mental health services to all, regardless of one's ability to pay, we offer services on a need-based sliding scale as available.  Please inquire about the availability and details of the sliding scale when you call to schedule an appointment.

*No Suprises ACT 

For all self-pay clients: You have the right to receive a “Good Faith Estimate” explaining how much your medical care will cost

Under the law, health care providers need to give patients who don’t have insurance or who are not using insurance an estimate of the bill for medical items and services.

  • You have the right to receive a Good Faith Estimate for the total expected cost of any non-emergency items or services.  This includes related costs like medical tests, prescription drugs, equipment, and hospital fees.

  • Make sure your health care provider gives you a Good Faith Estimate in writing at least 1 business day before your medical service or item.  You can also ask your health care provider, and any other provider you choose, for a Good Faith Estimate before you schedule an item or service.

  • If you receive a bill that is at least $400 more than your Good Faith Estimate, you can dispute the bill.

  •  Make sure to save a copy or picture of your Good Faith Estimate.

For questions or more information about your right to a Good Faith Estimate, visit www.cms.gov/nosurprises or call 773-270-1703.